Battery Shark Reviews

So, all of these reviews say that they never received their item. Then they say it is USPS's fault and that they wouldn't admit they were ever at fault. I ship thousands of items a month with USPS, and I've had maybe 7 issues after 5 years in business. But you are telling me almost every order USPS makes a mistake? This is there fault and they just want to make themselves look good, all of the responses are poorly written and accusatory which speaks to how they do business. I never received my item, and I don't think I ever will. Do not buy from this company and do not believe their responses. It is suprising that they haven't been sued or shut down

Bought computer back up batteries June 5th. Received notice Monday label created no tracking number. Wednesday sent an email did you ship this? Yes we did post office doesn’t always scan. Ok Thursday night received usps notice package was received at local post office. Wrote to company why 4 days from label creation to post office and I want to speak to a manager. Below is their answer.
Sir,
As I explained we have a lot of delayed packages in that area and we already checked with the guys at the warehouse, they confirmed everything was shipped out on time, but usps did not scan the packages right away. That is the truth, believe it or not.
They come everyday at our warehouse, so we have no reason what so ever to not give them the packages..
Delays are very common with USPS and everybody knows that.
Best Regards,
Anthony | Battery Sharks
Sales and Customer Service
Sure blame post office for sitting on a package for 4 days. Last purchase they will see from me!

****SCAM***DO NOT BUY FROM THIS WEBSITE!!! GAVE ME A TRACKING # BUT NEVER SHIPPED THE BATTERY AFTER 10 DAYS. CALLED AND LEFT A COUPLE MESSAGES BUT THEY NEVER GOT BACK TO ME!!!!

They claimed that they had the replacement batteries for my Xantrex power source 1800, specifically replacements for Enersys NPX-80 12V, 17AH. So I purchased what they recommended because they had the lowest price on Ebay. The batteries were not the correct replacement batteries at all! They told me to bend the vertical lugs so I could use them as the horizonal lugs that I needed. That would not work because I would not be able to attach the large wire connectors to the battery. I had to pay $24 to ship them back.

BUYER BEWARE: Their website has issues and their customer service sucks. I ordered one battery and expected a confirmation page and email to follow my order neither happened until a day later. By then I had ordered another battery which was confirmed. When they shipped me two batteries I was told to by their CSR to refuse delivery of the 2nd battery and return to UPS. After several emails and phone calls over a 4 week period they still had not refunded my money for the 2nd battery. I sent them an email stating I was disputing the 2nd battery charges and all of the sudden they responded refunding only the price of the battery not the shipping costs. Luckily my credit card company stood by me and returned their refund and credited my account the full amount.

I bought a battery on line from these guys, they emailed me saying it was delivered to my mail box on the street with 8 others since we live on a cul de sac. kept on checking for few days, asked the neighbors, no one has it. Contacted them to report the problem and told em I checked with all our neighbors, now they want me to contact the ups and try to go track it. This is not my job and im not willing to do it... these guys suck, with the worst customer service. Never buy from them again.

Wow! I have had a great experience with Batterysharks. I looked around for the UPS batteries I needed and Batterysharks had the best price. I purchased the batteries and two hours later I received an email saying my batteries are ready to ship and shortly after I received a tracking number. I check the tracking later that night and couldn't believe my eyes when it said the batteries would be delivered the next day... wow!
The as stated in the tracking the batteries were delivered and are correct.
Great experience!

Ordered a battery on 11/7/202.
Received "Order Shipped" on 11/9/202.
Received email from "Shopper Approved" on 11/10/2020 wanting to know if I received my battery from BatterySharks.com
(WTH, you sent it, you have tracking info which you didn't send to me BTW, and you don't even know if I received it? What kind of Mickey Mouse operation are you running?)
Called BatgterySharks.com Customer Service on 11/11/202, asking where is battery. They claim it has been shipped but that the local post office isn't updating tracking information at all. BATTERY SHARKS SENT ME THE TRACKING NUMBER ONLY BECAUSE I INSISTED AND AS EXPECTED, IT JUST SHOWS A TRACKING NUMBER GENERATED WITH ABSOLUTELY NOTHING BEING CONSIGNED TO USPS.
FOR WHAT IT IS WORTH: I called the local Postmaster at the specified shipping location (BRIDGEVIEW, IL 60455 ), and they emphatically deny this claim by BatterySharks. No item has been consigned to USPS!
BOTTOM LINE: BatterySharks.com is a SHLOCK COMPANY who obviously is playing the DROP SHIPPING game, meaning that they don't own anything or ship anything, they just push information around in cyberspace, and expect other companies to fulfill the order and pay them a commission for the referral.
Their address is a P.O. Box at a UPS store in Henderson, Nevada. NOT EVEN AN ACTUAL BUSINESS LOCATION!!! No warehouse, no inventory, nothing legitimate. Boy did we get suckered in by this con!
DO NOT BUY FROM BATTERYSHARKS.COM ! THEY LIE AND GIVE YOU BOGUS TRACKING NUMBERS FOR PACKAGES WHICH ARE NEVER CONSIGNED TO THE SHIPPER AND THEN BLAME OTHERS FOR WHY THE BATTERY HASN'T SHIPPED OR UPDATED TRACKING INFORMATION.
HOW COMPLETELY UNETHICAL!
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UPDATE 11/14/202
BatterySharks.com responded today. Again, they deny anything and everything. The Postmaster stated plainly that any package which uses a USPS tracking number, is SCANNED upon consignment to the USPS. PERIOD. That scan updates every evening. If there is no scan, there is no package consigned to the USPS. I believe the USPS.
Now BatterySharks.com claims that they own 5 distribution centers! Where? We searched for over an hour on the internet, and the only addresses for this company is a PO Box in Henderson, NV and an address in NYC which shows no signage or contact information.
Legitimate businesses don't hide!
Of absolute note is that at no point in my dealings with them yesterday, or with their "response" today, did they take responsibility for an order which has been paid for, but not shipped, no valid tracking info, no idea whatsoever of when I can expect to receive the product, nothing...
If this doesn't say all that you need to know about this company, then you haven't been paying attention!
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UPDATE: 11/18/2020
9 days since this battery supposedly shipped from IL and nothing but a bogus tracking number. Never consigned to USPS.
BatterySharks are LIARS!!!
Still no communication about my battery I paid for and still haven’t received.
FROM USPS WEBSITE:
Tracking Number:
9405516901459096748769
November 9, 2020, 9:52 am
Shipping Label Created, USPS Awaiting Item
BRIDGEVIEW, IL 60455
A shipping label has been prepared for your item at 9:52 am on November 9, 2020 in BRIDGEVIEW, IL 60455. This does not indicate receipt by the USPS or the actual mailing date.
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UPDATE: November 27,2020
PayPal ruled in my favor and refunded my money in full on 11/19/2020.
BatterySharks never followed up, never contacted me, never made any effort to rectify the situation. They did NOTHING.
Bought a battery from another supplier and it arrived 3 days later with no issues at all.

Horrible Experience! Bogus Tracking Number provided. Called and was told there is no tracking number. 2 weeks and still no battery. Customer service is rude and worthless. Had to contest the charges to get my money back.
And now you ask to help yet again? Your help has been worthless. Multiple emails from Adam that got me nowhere. I shared all the details and he just kept asking how he could help. I gave up on him and called this morning. I talked to someone there and it also got me nowhere. Nobody could give me a tracking number for something I paid for 9 days ago. I have no idea where the battery is, or whether or not it was ever shipped. I need to get my bike back on the road, so I am purchasing a battery locally and will refuse the shipment and demand a full refund. If you don't process the refund, PayPal and American Express will protect me.

Not a good experience. I received the wrong battery. They claim I ordered the incorrect one. I called the customer service number on the packing slip and the line took me directly to music from the movie, Grease. No indication I was on the correct line. I listened to random music for about 5 minutes still not being sure I had dialed the correct number. When a representative came on the line, I was rudely informed that I had ordered the wrong battery and that I have to pay for return shipping to receive a refund. I know I ordered the correct battery. I can't find an original confirmation email and so I asked for proof that I ordered the wrong item. They said they would send it to me but they haven't. Never again Batterysharks.com!

Prices were good, but online ordering didnt work well and needs to be improve. Lost my info when putting in my credit card info.

These battery replacements for the Razor E300 are great, if you want to cut the old wires and re-solder on the new ones, or go to the hardware store and try to find replacement wire harness connectors.